Free shipping for orders over £150.
All orders are shipped from our warehouse in Portugal within 2 business days. At peak times, such as launch dates, holidays and sales seasons, there may be delays for up to 7 days in order shipment. Once the package has shipped, you will receive an automated email containing tracking information..
Each order is subject to product availability. Customer Service will reach out via email in the event that any item(s) are unavailable.
INFORMATION FOR ORDERS FROM OUTSIDE THE EU
Duties fees and taxes may apply to your order once it reaches your country. Etre Cecile cannot predict as it NOT responsible for paying these additional charges or customs procedures. Etre Cecile recommends that you contact your local Customs office to receive additional information.
If an order is refused due to unexpected additional fees, Etre Cecile reserves the right to charge for shipping costs both ways, as well as any additional fee that might occur.
IMPORTANT INFORMATION
We are unable to redirect orders once items have been dispatched.
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation or destination customs clearance.
DELIVERY TIMES
Etre Cecile operates Monday to Friday and not on local/public holidays. Delivery dates are approximate and Etre Cecile will not be responsible for unpredictable and force majeur events.
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UNITED KINGDOM
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COST |
| Express Delivery (1-2 days) | £5 |
| Express Delivery (1-2 days) - Orders over £150 | Free |
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EUROPE Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & Ukraine
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COST |
| Standard Delivery (1-4 days) | £5 |
| Standard Delivery (1-4 days) - Orders over £150 | Free |
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AMERICA
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COST |
| Express Delivery (1-4 days) | £6.5 |
| Standard Delivery (1-4 days) - Orders over £150 | Free |
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AUSTRALIA
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COST |
| Standard Delivery (3-6 days) | £10 |
| Standard Delivery (3-6 days) - Orders over £150 | Free |
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REST OF THE WORLD
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COST |
| Standard Delivery (2-10 days) | £15 |
| Standard Delivery (2-10 days) - Orders over £150 | Free |