Free shipping for orders over £150.

All orders are shipped from our warehouse in Portugal within 2 business days. At peak times, such as launch dates, holidays and sales seasons, there may be delays for up to 7 days in order shipment. Once the package has shipped, you will receive an automated email containing tracking information..

Each order is subject to product availability. Customer Service will reach out via email in the event that any item(s) are unavailable. 

 

COVID-19 UPDATE

We work with trusted partners who are taking all available safety precautions to minimise the risks presented by the current global pandemic.

Some border restrictions put in place by national governments may affect shipment to your destination. For more information, please e-mail bonjour@etrececile.com

 

INFORMATION FOR ORDERS FROM OUTSIDE THE EU

Duties fees and taxes may apply to your order once it reaches your country. Etre Cecile cannot predict as it NOT responsible for paying these additional charges or customs procedures. Etre Cecile recommends that you contact your local Customs office to receive additional information.
If an order is refused due to unexpected additional fees, Etre Cecile reserves the right to charge for shipping costs both ways, as well as any additional fee that might occur. 

 

IMPORTANT INFORMATION

We are unable to redirect orders once items have been dispatched.

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation or destination customs clearance.

 

DELIVERY TIMES

Etre Cecile operates Monday to Friday and not on local/public holidays. Delivery dates are approximate and Etre Cecile will not be responsible for unpredictable and force majeur events.

UNITED KINGDOM
COST
Standard Delivery (2-4 days) Free
Express Delivery (1-2 days) £5

 

EUROPE

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & Ukraine

 

COST
Standard Delivery (1-4 days)
£5
Express Delivery (1-4 days) - Orders over £150 £5

 

AMERICA
COST
Express Delivery (1-4 days)
£6.5
Express Delivery (1-4 days) Orders over £150
Free

 

AUSTRALIA
COST
Standard Delivery (3-6 days)
£10
Standard Delivery (3-6 days) Orders over £150
Free

 

AMERICA
COST
Express Delivery (1-4 days)
£6.5
Express Delivery (1-4 days) Orders over £150
Free

 

REST OF THE WORLD
COST
Standard Delivery (2-10 days)
£15
Standard Delivery (2-10 days) Orders over £150
Free